Privacy Policy

This Privacy Policy explains how CentervilleConcrete.com ("the site," "we," "us") collects, uses and shares information when you visit the site, call the phone number shown on it, or submit a quote request. CentervilleConcrete.com helps property owners connect with independent concrete service providers. Information submitted through this website may be shared with a local service provider who can contact you about your project.

Information you provide

When you submit a quote request, we collect the information you enter, which may include:

• Your name
• Phone number
• Email address (optional)
• Project ZIP code
• Project type and the project details you describe

If you call the phone number on the site, the call and basic call information (such as your phone number, the time and length of the call) may be processed by our phone service provider and the service provider the call is routed to. Calls may be recorded where permitted by law; if recording is in use, that will be disclosed as required.

Information collected automatically

With a quote request, we also record information about how you reached the site, such as:

• The page you submitted the request from and the page you first landed on
• The referring website, if any
• Marketing attribution values in the page address, such as UTM campaign parameters and ad click identifiers (for example, gclid or msclkid)
• The date and time of the request

To connect this information to your request, the site stores it temporarily in your browser's session storage, which is cleared when you close the tab. Like most websites, our hosting provider also processes technical data such as IP addresses and browser information to deliver the site and protect it from abuse. If analytics tools are enabled, they collect information about page views and interactions such as clicks on phone links and form submissions. We don't use this information to identify you across other websites.

How we use information

• To respond to your request and connect you with a concrete service provider
• To route calls and quote requests to an appropriate provider
• To understand which pages and marketing channels are useful, and to improve the site
• To prevent spam, fraud and abuse
• To comply with legal obligations

How we share information

Sharing your request is how this service works. Information you submit may be shared with an independent concrete service provider for the purpose of responding to your concrete project inquiry. That provider may contact you by phone, text message or email about your project. Once shared, the provider's handling of your information is also subject to its own practices.

We may also share information:

• With vendors who help operate the site, such as hosting, form processing, phone services and analytics providers, who process it on our behalf
• If required by law, or to protect the rights, safety and property of users, providers or the site
• As part of a sale, transfer or reorganization of the site or its business

Data retention

We keep quote requests and related records for as long as needed to respond to requests, route leads, keep business records and meet legal obligations, and then delete or de-identify them.

Your choices

• You don't have to submit a quote request, and the email field is optional.
• You can ask a provider who contacts you to stop contacting you.
• You can ask us to access, correct or delete information you submitted through the contact page on this site.
• You can clear your browser's storage or use private browsing to limit session data.

Security

The site is served over HTTPS, and we use reasonable measures to protect information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children's privacy

This site is intended for adults planning property projects and is not directed to children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact

Questions about this policy or your information can be sent through the contact page on this site.